WhatsApp can be the mass revolution that blockchain is waiting for... to steamroll its way into public consciousness.
If I have to pin point a single factor that made Amazon and Apple a Trillion Dollar company its their impeccable, great to a fault 'customer service'! Many companies have great products, however not all of them are great at customer service, which is why they wont succeed in the long run.
Subscription to products and services has been a boon to both - providers and users. It can and should be extended to everything!
If Fintechs are using technology as the engine driving their business and growth, how can banks possibly compete with them by relegating technology to the corner 'IT department'?
Directive in India is to link every mobile number and bank account with Aadhaar (Unique Identification Number), which basically links it to an individual. Banks & Telecom firms have long had a siloed approach to their customer data. Aadhaar can be a blessing in disguise, solving the problem for them.
Google killed off its beloved messenger and made way for WhatsApp
We should have just one remote/device/app for all our media consumption needs. Until that time comes, the market is wide open for innovation.